My experience with Jaipur Crown has been mixed.
I ordered a half-Sleeve shirt [XXL][Camel Caravan – Printed Cotton Half Sleeve][Order # JC38654]. this was found to be of shorter size on the person , and had to be returned through Exchange Request raised on 6th Oct., 25. [#EXC1762]
The replacement shirt requested was Floral Elegance – Printed Cotton Half Sleeve in Maroon [3XL]. I was informed over WhatsApp [[****]], that the Floral Elegance – Printed Cotton Half Sleeve in Maroon [3XL] is no longer available. On my initiation , there was a refund of 698 INR , but my expenditure was 747 INR [Shirt : 599 + Shipping : 49 + Return : 99]. However, parallelly there was an e-mail communication initiated from Jaipur Crown for exchange.
Few improvements need to be made :
1. Apt communication, and internal collaboration. Smoother exchange policy.
2. Website needs to be updated. If you filter as per size , all sizes still get displayed.
3. The prints needs to be more sharp.