Privacy Policy — Jaipuri Crown

Effective Date: 11-11-2026

Jaipuri Crown, operated by My Creation, respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how personal information is collected, used, shared and protected when you visit https://jaipuricrown.com, place an order or communicate with us.

1. Information We Collect

Depending on how you use our website, we may collect:

  • Name and contact information.
  • Email address and mobile number.
  • Billing and shipping addresses.
  • Order history, product preferences and transaction information.
  • Customer service conversations and complaints.
  • Return and exchange information.
  • Device and browser information.
  • Website activity and interactions.
  • Information required to arrange payment refunds or verify transactions.

Payment-card transactions are handled through applicable payment-service providers.

2. How We Use Your Information

We use personal information where permitted by law to:

  • Process and fulfil orders.
  • Arrange shipping and deliveries.
  • Send order confirmations and tracking updates.
  • Handle returns, exchanges and refunds.
  • Provide customer service.
  • Respond to complaints.
  • Detect fraud and protect website security.
  • Improve our products and shopping experience.
  • Meet applicable legal and recordkeeping requirements.
  • Send promotional communications where permitted by law.

3. Cookies and Advertising Technologies

Our website may use cookies and similar technologies to support functionality, understand website performance and measure marketing effectiveness.

These technologies may include:

  • Shopify website and checkout technologies.
  • Website analytics tools.
  • Meta advertising and measurement technologies.
  • Google advertising and analytics technologies.
  • Other approved marketing and performance-measurement services.

Depending on applicable law and website configuration, visitors may be offered controls over non-essential cookies or advertising preferences.

4. Marketing Communications

Customers may receive order-related communications by SMS, email or WhatsApp where relevant.

Promotional messages may be sent where legally permitted and subject to applicable consent or preference requirements.

Customers can request to stop optional promotional communications by contacting customer support or using an available unsubscribe mechanism.

Stopping promotional communications will not prevent necessary order or service messages.

5. Sharing Personal Information

We may share necessary personal information with service providers involved in operating our business, including:

  • Shopify and website technology providers.
  • Payment-processing partners.
  • Shipping and courier partners.
  • Customer support and order-management services.
  • Marketing, advertising and analytics providers.
  • Professional advisers and authorities where legally required.

Information is shared for appropriate business purposes and in accordance with applicable law.

We do not sell customer contact lists as an independent data-broker service.

6. Information Security

We implement reasonable administrative and technical measures intended to protect personal information against unauthorised access, misuse and disclosure.

However, no online system can guarantee absolute security.

7. Data Retention

Personal information is retained for as long as reasonably necessary to fulfil the purposes described in this policy and meet applicable legal, tax, accounting and dispute-resolution requirements.

Information no longer required will be deleted, anonymised or otherwise handled in accordance with applicable law.

8. Customer Privacy Rights

Depending on applicable law, customers may have rights to:

  • Request information about their personal data.
  • Seek correction of inaccurate information.
  • Request deletion of information where applicable.
  • Withdraw consent where processing is based on consent.
  • Raise privacy-related complaints.

Requests may be submitted through our customer support contact.

We may need to verify the requester's identity before processing certain requests.

9. Children's Personal Information

Where personal information relates to a child, we will apply any legally required parental-consent and additional protection requirements.

We do not intend to use children's personal information for unlawful targeted marketing.

10. International Data Processing

Some service providers may process information using systems located outside India.

Any cross-border processing or transfer will be handled subject to applicable Indian legal requirements.

11. Third-Party Websites

Our website may contain links to external websites or services.

These services may have separate privacy policies. Customers should review those policies when using third-party services.

12. Privacy Policy Updates

This Privacy Policy may be updated to reflect changes in our services, technology or applicable law.

The latest version will be published on our website.

13. Contact for Privacy Requests

Jaipuri Crown — My Creation

Privacy/Support Email: https://app.jaipuricrown.com/support
Website: https://jaipuricrown.com

Business Correspondence Address:
FF 105, 106, 107, 108, Ashraya-9, G.S.T., Khodiyar Mata Mandir Road Compound, New Ranip, Ahmedabad, Gujarat – 382470, India.