Terms & Conditions — Jaipuri Crown

Effective Date: 11-11-2026

Welcome to Jaipuri Crown.

This website, https://jaipuricrown.com, is operated by My Creation, trading as Jaipuri Crown.

By browsing our website, placing an order or using our services, you agree to the applicable terms described below, subject to your rights under Indian law.

1. Products and Availability

Jaipuri Crown sells clothing, accessories, jewellery and related products.

We aim to ensure that product descriptions, pricing, sizes, fabric information, photographs and specifications are accurate.

Product availability may change, and orders are subject to confirmation.

Minor colour variations may occur because of device-display settings or photographic lighting. This does not exclude remedies where the product materially differs from its description or the item ordered.

2. Pricing and Payments

All product prices are displayed in Indian Rupees (INR) unless otherwise stated.

Applicable taxes, delivery charges, COD fees and other compulsory charges will be disclosed before order confirmation.

We accept eligible payment methods displayed at checkout, including supported online payment options and Cash on Delivery where available.

Payment transactions are processed through authorised payment-service providers.

We do not knowingly impose undisclosed payment charges.

3. Order Acceptance

When you place an order, you must provide accurate contact and delivery details.

An order confirmation acknowledges receipt of the order. Where an order cannot be fulfilled, we will contact the customer and provide an appropriate resolution.

We reserve the right to verify orders where reasonably necessary to prevent fraud or incorrect fulfilment.

4. Shipping and Delivery

Estimated processing times are:

  • Regular products: 3 working days.
  • Jodhpuri jackets, Nehru jackets, Koti and velvet Jodhpuri products: 5 working days.
  • Customized products: 6–7 working days after receiving complete measurements.

Estimated courier transit times are:

  • Metro cities: 6–7 days.
  • Non-metro locations: 7–10 days.

Full details are available in our Shipping & Delivery Policy.

5. Returns, Exchanges and Store Credit

Eligible voluntary return and exchange requests must be submitted within 7 days after delivery.

Approved voluntary returns are processed through store credit, valid for 12 months.

A ₹99 reverse-pickup charge applies to eligible voluntary return or exchange requests.

Customized products, complimentary items and promotional products may have additional voluntary-return exclusions as disclosed before purchase.

Statutory remedies for defective, incorrect, misdescribed or otherwise non-conforming goods remain unaffected.

Please review our Return & Refund Policy and Exchange Policy for full conditions.

6. Customized Products

Customized products are prepared according to the measurements or specifications provided by the customer.

Customers are responsible for providing accurate measurements.

Any production changes, modifications or cancellation requests should be communicated as early as possible.

Custom-order restrictions do not remove statutory remedies where the delivered product is defective or does not match the agreed specifications.

7. Offers, Discounts and Promotional Campaigns

Promotional discounts and bundle offers are subject to their disclosed eligibility conditions, validity periods and stock availability.

Complimentary items and eligible special-offer purchases may be excluded from voluntary returns where communicated before purchase.

Any specific exclusions, minimum purchase requirements or offer conditions will be displayed with the promotion.

Jaipuri Crown will not apply undisclosed promotional deductions or exclude statutory refund rights.

8. Customer Responsibilities

Customers agree to:

  • Provide accurate order and delivery information.
  • Use the website lawfully.
  • Avoid fraudulent transactions or misuse of promotional offers.
  • Communicate with our customer support team through the available complaint channels.

9. Intellectual Property

Unless otherwise stated, Jaipuri Crown's original website content, branding, product photography, graphics and other protected materials belong to My Creation or their respective lawful owners.

Unauthorised commercial use may violate applicable intellectual-property laws.

10. Personal Information

We collect and process customer information as described in our Privacy Policy and in accordance with applicable law.

11. Complaints and Dispute Resolution

Customers are encouraged to contact our support team or Grievance Officer regarding any concern.

Nothing in these terms restricts a consumer's right to seek relief from a competent consumer commission or other appropriate authority.

12. Changes to These Terms

We may update these terms when our operations, products or legal obligations change.

Updated terms will be published on our website. Changes will not retrospectively remove rights already accrued under applicable law.

13. Governing Law

These terms are governed by applicable laws of India.

Any dispute-resolution or jurisdiction provision remains subject to the jurisdiction and protections available to consumers under applicable law.

14. Business Contact

Jaipuri Crown — My Creation

Business Correspondence Address:
FF 105, 106, 107, 108, Ashraya-9, G.S.T., Khodiyar Mata Mandir Road Compound, New Ranip, Ahmedabad, Gujarat – 382470, India.


Email: https://app.jaipuricrown.com/support
Website: https://jaipuricrown.com